June 2021, Chapter Meeting
Combining Voice of the Customer and Projects when the solution is not known
"Combining Voice of the Customer and Projects when the solution is not known or Lean Six Sigma Projects into one is the most powerful accelerator for moving your organization forward, clearly defining and integrating VOC, Lean, Agile, DMAIC and Design for Six Sigma, and achieving a high-performance culture. Most executives and change leaders emphasize that customer experience and excellent service are top priorities and keys to success. We’ll share how to achieve those goals with speed and simplicity. The answers combine unconventional thinking with various types of projects to achieve outstanding results well beyond the norm. If you are impatient for transformative results and are an executive, change agent, product development manager, project manager, innovation leader, process improvement leader, or aspiring PMI or Lean Six Sigma practitioner, this jargon-free session is for you."
Meet Our Speaker: Brad Hollingsworth and Tony Belilovskiy
Brad Hollingsworth guides organizations, teams, and individuals to implement team based problem solving through Lean Six Sigma courses and Operational Excellence workshops. Brad is a Certified Lean Six Sigma Master Black Belt and a Registered Professional Engineer with over 18 years experience leading improvement projects in the manufacturing, healthcare, and public service sectors. He is the Owner of Hollingsworth Consulting, LLC as well as a Workshop Instructor for the Voinovich Academy for Excellence in Public Service at Ohio University. He earned his bachelor’s and master’s degrees of Industrial and Systems Engineering at Ohio University. He is an Ironman triathlete and lives near Zanesville, Ohio.
Business Website: https://hollingsworthconsulting.net/
LinkedIn Page: https://www.linkedin.com/company/hollingsworthconsulting
Tony Belilovskiy joined the C3 Excellence team following a very successful career in healthcare and business. His diverse expertise includes engineering in metallurgy, ballistics, licensed clinician, healthcare administration, auditor, healthcare consulting, and entrepreneurial business ownership. His experience ranges from clinical, healthcare administration, healthcare IT, contract administration and negotiations, financial analysis, quality and leadership, culture change, project management and strategic planning, business and people management, systems implementations and mergers, data analysis, data migration, medical claims analysis, college and university course development, and varied projects that come with owning your own management consulting business.
Tony holds both Bachelors in Cardiopulmonary Sciences and Masters in Healthcare Management and Administration from Northeastern University in Boston, MA; Associates Degree in Metallurgy from Odessa Polytechnic Institute in Odessa, Ukraine. He is a Registered Respiratory Therapist and Certified Professional Coder. In addition to all of the above, Tony is also an accomplished classical pianist. He resides in Sarasota, FL with his wife of over 20 years and 3 daughters.
Business Website: https://www.c3excellence.com/
6:00pm - Virtual Meeting Opens
6:15-6:30pm - Welcome and Announcements
6:30-7:45pm - Presentation
8:00pm - Virtual Meeting Ends
Guests are welcome at any meeting. You need not be a member of PMI to attend our monthly meetings. However, please be sure to register in advance.
Virtual (login information to be provided to all registrants prior to the event)
This session will provide you 1.5 PDUs towards Technical Project Management.
More Information on Continuing Certification Requirements:
Technical project management: Knowledge, skills and behaviors related to specific domains of Project, Program and Portfolio Management.
Leadership: Knowledge, skills and behaviors specific to leadership-oriented, cross-cutting activities that help an organization achieve its business goals.
Strategic and Business Management: Knowledge of and expertise in the industry or organization that enhances performance and better delivers business outcomes.Register Now
$10.00 Member Virtual Meeting Registration
$15.00 Guest Virtual Meeting Registration